Terms of Service

1. Acceptance of Terms

By accessing and using Sovara.ai ("Platform"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

Sovara.ai is a technology platform that provides AI-powered information and educational resources about investment migration, residency planning, and related topics through our multi-agent AI orchestration system.

Platform Features:

• Multi-agent AI information system for investment migration topics
• Educational content and program comparisons
• Lead qualification and management tools for professionals
• Professional network directory and matching services
• Document preparation templates and checklists
• Market intelligence and program analysis tools

3. User Responsibilities

Account Security

• Maintain confidentiality of your account credentials
• Notify us immediately of any unauthorized access
• Provide accurate and complete information

Acceptable Use

• Use services for lawful purposes only
• Do not attempt to circumvent security measures
• Respect intellectual property rights
• Do not interfere with platform operations

4. Legal, Tax, and Financial Advice Disclaimer

Regulatory Compliance Notice:

• No Professional Services: We do not offer regulated financial services, legal services, or tax advice
• No Client Relationship: Use of our platform does not create an attorney-client, accountant-client, or advisor-client relationship
• Jurisdictional Compliance: Users must ensure their use of our platform complies with local laws and regulations
• Professional Consultation Required: Always consult licensed professionals (lawyers, tax advisors, financial advisors) in relevant jurisdictions before making any decisions

AI Technology Limitations:

• AI responses are based on available data and may not reflect current regulations or individual circumstances
• Information may be incomplete, outdated, or not applicable to specific situations
• We recommend independent verification of all information with relevant authorities and qualified professionals
• Platform users assume full responsibility for decisions made based on information provided

5. Subscription and Billing

Subscription Plans

• Professional subscription plans are billed monthly or annually
• Usage-based fees apply for certain premium features
• All fees are non-refundable unless required by law

Payment Terms

• Payment is due upon subscription activation
• Automatic renewal unless cancelled before billing cycle
• We reserve the right to modify pricing with 30 days notice

6. Intellectual Property

Sovara.ai retains all rights to our platform, AI models, and proprietary technology. Users retain rights to their data and content, subject to our license to provide services.

7. Data and Privacy

Your privacy is important to us. Our data practices are governed by our Privacy Policy, which is incorporated into these terms by reference.

8. Service Availability

We strive for 99.9% uptime but cannot guarantee uninterrupted service. We reserve the right to suspend service for maintenance, security, or other operational reasons.

9. Limitation of Liability

To the maximum extent permitted by law, Sovara.ai shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

10. Termination

By You

You may terminate your account at any time through your account settings or by contacting support.

By Us

We may terminate accounts for violation of these terms, non-payment, or other legitimate business reasons with appropriate notice.

11. Governing Law and Disputes

These terms shall be governed by and construed in accordance with applicable international commercial law principles. Any disputes arising from these terms or your use of our services shall be resolved through binding arbitration in accordance with internationally recognized arbitration rules.

Legal Jurisdiction

The specific governing jurisdiction and applicable laws will be determined based on the user's location and the nature of any dispute. We reserve the right to specify the governing jurisdiction in future updates to these terms as our business operations develop.

12. Changes to Terms

We may update these terms periodically. Material changes will be communicated via email or platform notification at least 30 days in advance.